FAQ
The questions we hear most, answered plainly. Don't see yours? Write to us at info@hermineshop.com.
What do you carry?
Mostly vintage American sportswear from the 1980s through the 2000s, from labels like Ralph Lauren, Tommy Hilfiger, Eddie Bauer and Bill Blass, with a focus on natural fabrics. We also carry candles, incense, perfume oils, soaps and books from small makers we love.
How do I know if something will fit?
Every listing has a Measurements section taken with the piece laid flat. Compare them to something you already own and love. Tag sizes from past decades often run differently than today's, so measurements are the better guide.
Still unsure? Write to us and we're happy to take another measurement or send more photos.
What condition are your pieces in?
Every piece is vintage and has lived a little. We note any flaws we find in the listing. If you'd like a closer look at something, just ask.
Can I return or exchange something?
Everything at Hermine is final sale, vintage and new pieces alike, so we can't accept returns or exchanges. Please read the measurements closely and ask us anything before you buy.
When will my order ship?
Orders ship within 1 to 2 business days.
Do you offer free shipping?
Yes. US orders over $100 ship free, and international orders over $350 ship free.
Do you ship internationally?
We do, worldwide. Customs fees, duties, taxes and tariffs are the buyer's to cover and aren't included in your order total.
Can I pick up my order at the shop?
Yes. Choose pickup at checkout. Orders are usually ready in 2 to 4 days, and you'll get an email when yours is.
Where is the shop, and when are you open?
323 N 1st Ave in downtown Minneapolis. We're open Wednesday to Friday, 11 to 6, and Saturday and Sunday, 11 to 5. Closed Monday and Tuesday.
How should I care for vintage?
Gently. Wash less, wash cold and dry flat. Each fabric is a little different, so we put together a short guide.
Do you buy vintage?
We do, and we take donations too. Tell us what you have and send a few photos.
Do you sell gift cards?
Yes, e-gift cards are available online.
How can I reach you?
Email us at info@hermineshop.com, call +1 612-440-9912 or send a note through our contact page.
